A couple small notes on how the web helps us “bring our hearts to work”.

Hearts, Hidden | San Francisco | 2007
Hearts, Hidden | San Francisco | 2007

Hearts, emerging:

  • Jason Kottke, Your company? There’s an app for that.:

    The internet is still the ultimate “there’s an app for that” engine; it duplicated some of the capabilities of and drew attention away from so many products and services that these businesses offered. Some of these companies are dying — slowly or otherwise — while others were able to adapt and adopt quickly enough to survive and even thrive.

    This is why, when people ask what industry I work in, I can find no other answer than “web”.

  • Robin Sloan, Know thy market, commenting on markets such as the Internet, the Kindle and the App Store:

    For the past few years I’ve been trying to think this way about projects, professional and personal: I need to know how big the market is, and I need to know what success looks like. Now, this doesn’t mean the former has to be huge and the latter has to be blows-the-doors-off; in fact, the opposite usually sets a better stage for satisfaction. Small, well-understood audience; limited, well-defined success scenario. The Powell Doctrine of projects.

    My comment:

    The brilliant part is that the form and underlying economics of the web makes it an easier, cheaper and better way to reach one’s “addressable market” (i.e. anyone that should or would be interested in what one is creating) than any other form of communication.

    It’s incredibly powerful and meaningful to re-frame our goals from “appealing to many” to “being loved by a few”, and it’s even more liberating to think that the economics of the Internet make it possible to succeed with that re-framed mindset.

  • An example of how that works: Diana Kimball, Kickstarter, and Imminence:

    Kickstarter forces promotion, planning, and urgency to the beginning, right when affirmation is most precious. By creating a public contract, Kickstarter takes the vanity out of self-publishing. It’s not you publishing it, not really; it’s all the people who trusted in your work enough to bet on its success.

    “The money” Robin confided, “is nothing, compared to just knowing.”

    Why is “knowing” important? Why is connecting with fans and consumers “awesome”? Because “knowing” that our work is valuable, wanted, even needed, is a key component to bringing our hearts to our work.

Hello, I'm Taylor Davidson.
I'm an early-stage VC and a photographer. If you liked this post, please subscribe to this blog. For more like this, check out the archives, and follow me on Twitter @tdavidson.
  • http://www.hellodelight.com matthewbward

    I think the post has two different things going on in it: Do what you love vs. Love what you do. The former is classic long-tail stuff and we've discussed it quite a bit. The latter is fun to talk about and what my comment is about.

    I'd define someone who brings his heart to work as someone who develops a personal attachment to his work, expects outside influences to shape it, doesn't detach from it at five, etc. The cumulative benefit your company and you receive from operating this way is a “heart premium”.

    With that definition in mind, and its obvious appropriateness in many situations, I think the issue is more about valuing the heart premium and deciding whether one's work environment is conducive to high or low levels of heart. Without sounding too much like a 1950s psychologist, employees are complicated and the internet hasn't changed that. The internet has certainly changed everything else about the work environment but I'm not sure I'm ready to unwind decades of motivation theory yet. Instead, it's probably better to build on it. :)

    I think an interesting exercise is determining the valuation function for a heart premium. It's probably a function of social interaction, complexity, and routine, amongst other things. Once you have a way to value heart, you can determine if it's appropriate to have large or small amounts of it.

    Not all web jobs require lots of heart just like not all jobs in a manufacturing plant require little heart. But, until we get better ways of determining the correct levels of heart, there is too much ambiguity in the system.

  • http://www.taylordavidson.com/writing/ Taylor Davidson

    Oddly, and probably unsurprising, I'm much more interested in “do what you love” :)

    I think you can bring your heart to work and leave it there; in fact, the biggest problem for many of us may lie in over-extending ourselves. I worry constantly about whether I am extending myself into areas I love but the market (financial, attention, et. al.) don't value.

    I love the idea of a “heart premium”; I wonder if we could ever create a valuation function for it. Perhaps a better thought construct is to think of creating a “heart premium” as a real option.

    (That's how I think about valuing social media, btw.)

    I wonder if that ambiguity will ever go away; I wonder how many companies will come to value “heart”; I wonder if I'll ever find / create one that does :)

  • http://www.taylordavidson.com/writing/2009/10/01/from-mobs-to-communities-to-companies/ From mobs to communities to companies | Taylor Davidson

    [...] for action groups? Where is the Foursquare for rallies, events, demonstrations? Where is the Kickstarter for [...]

MORE: Financial Models for Entrepreneurs